Basic Film Warranty
SolarFX Window Films, Inc. warrants professionally sold and installed SolarFX Window Films® brand commercial and residential window films (the “Products”) against peeling, bubbling, rippling, cracking, adhesive failure, delamination, and demetallization. Warranty time periods vary and are stated on the schedule on the back of this warranty. PLEASE NOTE IMPORTANT EXCLUSIONS AND PRE-APPROVAL REQUIREMENTS SPECIFIED ON THE REVERSE SIDE OF THIS DOCUMENT
Glass Breakage Warranty
The warranty on the Products also covers Glass breakage due to thermal stress, SolarFX Window Films, Inc. reserves the right to have its local representative inspect the affected window(s) before approving a claim. Upon approval, SolarFX Window Films, Inc. will pay for replacing the glass up to a maximum of $500 per window.
Seal Failure on Dual-Pane Unit
This warranty extends to seal failure on dual pane units, if and only if the customer has and provides to SolarFX Window Films, Inc. a window manufacturer’s warranty against seal failure that has not expired. For approved films and applications, SolarFX Window Films, Inc. only warrants against seal failure for the remaining period of the window manufacturer’s warranty, or the time period noted on the reverse side, whichever is shorter. Upon approval, SolarFX Window Films, Inc. will pay for replacing the insulated glass unit up to a maximum of $500 per window.
Exclusions; SolarFX Window Film’s Option to Remove Film
Buildings with a prior history of seal failure or thermal glass breakage are not eligible for glass breakage or seal failure coverage. Further, in the event of multiple failures on one or more filmed window s, SolarFX Window Films Inc. reserves the right to remove all of SolarFX Window Films , Inc.’s window film and reimburse the customer for the amount of the original film installation invoice
General Provisions
The warranty coverage begins at time of installation completion. Rental units are
considered commercial properties. This coverage is extended only to the original purchaser and is not transferable and terminates automatically upon any sale, conveyance or change in tenancy of any property. SolarFX Window Films, Inc.’s warranty liability is limited to the replacement and re-installation labor of only such quantity of film product determined to be defective by SolarFX Window Films, Inc.
Replacement of film or glass does not extend the original warranty time period.
Warranty Disclaimer
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF, NOR ARE THERE WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY APPLICABLE TO THE PRODUCTS. THIS MANUFACTURER’S WARRANTY DOES NOT COVER CUSTOM PRODUCTS, IMPROPER OR POOR INSTALLATION OF THE PRODUCTS WHICH INCLUDE BUT IS NOT LIMITED TO, SQUEEGEEING, TRIMMING AND MEASURING. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE OR RESPONSIBLE FOR ANY LOSS OR DAMAGE INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT OR
CONSEQUENTIAL DAMAGES, EXCEPT AS EXPRESSLY SET FORTH HEREIN. THISLIMITED WARRANTY IS MADE IN LIEU OF ALL WARRANTIES, EXPRESSED OR IMPLIED, AND IS VOID IF THE PRODUCT HAS BEEN SUBJECT TO ABUSE, IMPROPER INSTALLATION AND/OR CARE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY STATE OR
PROVINCE.
To Make A Warranty Claim
This warranty is limited and is the Product owner’s sole and exclusive remedy. If any Product specified above fails to conform to the warranty during the warranty period, Purchaser may obtain replacement and installation of the Product by contacting the installing dealer,or by contacting the Warranty Service Department at SolarFX Window Films, Inc., PURCHASER MUST SUPPLY A COPY OF THE ORIGINAL RECEIPT ALONG WITH THIS COMPLETED SOLARFX WINDOW FILMS, INC WARRANTY. PRODUCT ROLL NUMBERS ARE REQUIRED FOR WARRANTY PROCESSING. FAILURE TO PROVIDE VERIFYING DOCUMENTATION WILL RESULT IN CLAIM DENIAL. If you need to file a claim: Contact SolarFX Window Films, Inc., 503
S. McCleary Rd. Excelsior Springs, MO 64024. Email: info@solarfxusa.com.
Films are warranted for installation on interior glass surfaces only. Do not use on exterior surface of window unless film is specifically designated for that purpose.
†Films specifically designed for use on exterior glass surfaces (outside applications). Exterior films MUST be edge-sealed along with any seams with Dow Corning® 790, 794, 795, or 796 structural silicone or GE® Momentive Silpruf SCS1200 or SCS 2000 building sealant. No substitutions are permitted without prior approval. Warranty will not be honored unless film has been properly sealed.
**Seal failure coverage is limited to the duration of the window manufacturer’s seal failure warranty coverage or the time period noted in the above warranty schedule, whichever is shorter.
1 Year Warranty when applied to Spandrel Glass
Manufacturer’s Pre-approval Required:
► Windows which are not vertical (angled glass)
► Skylights
► Reflective glass
► Automotive film on flat glass
► Window with damaged frame
► Architecturally-odd shaped windows
► Glass thicker than 1/4″ (6 millimeters)
► Any job over 2,500 square feet (232.3 square meters)
► Laminated glass in single-pane or double-pane window
► Buildings with previous glass breakage or seal failure history
► Double-pane windows over 40 square feet (3.7 square meters)
► Windows where the glazing compound or sealant has hardened
► Single-pane windows larger than 100 square feet (9.3 square meters)
► Architectural shading from exterior overhangs, extensions, columns, etc
► Rigid window framing systems – for example, concrete
► Wired, textured or patterned glass
► Pane of glass with partial film application
► Exterior applications of films designed for interior use only.
► Glass that is visibly chipped, cracked or otherwise damaged
► Triple-pane glass or double-pane glass with suspended films
► Application of two or more films to the same piece of glass
► Windows with pre-existing seal failure